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A woman-owned business, BrightKey has provided seamless customer service, warehousing, fulfillment, and mail processing support to the association and government sectors since 1988. By anticipating and responding to client needs, the company has grown throughout the years to a staff of more than 180 full-time employees. State-of-the art warehouses and offices occupy 320,000 square feet of space. Strategically located halfway between Washington, DC, and Baltimore, MD, BrightKey offers easy access for local clients as well as out-of-area and international clients.
Our "can-do" approach to project management earn us the reputation as a top leader in the support services arena. Comprised of professionals with years of experience, our management and customer service teams consistently provide clients with the highest level of knowledge and service available in the industry.
Our staff members are our most valuable assets. We provide continuous career development training in the areas of technology, management techniques, and customer service enhancements. Our policy of promotion from within allows staff members the opportunity to grow with BrightKey and better serve clients throughout the years.
BrightKey services range from full-service membership and publications programs to mail processing projects. In order to accommodate the varied and unique needs of each program, BrightKey continually reviews and updates its technology in order to provide the most efficient services available. BrightKey offers a customized TIMSSTM/Personify system for many support programs, as well as the option of complete data entry and order processing utilizing our clients’ business management systems.
BrightKey has helped hundreds of organizations exceed their goals throughout the years, saving them valuable time and financial resources. For more information on cost efficient outsourcing solutions, click here to contact BrightKey.
We look forward to being your partner!
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