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A woman-owned business, BrightKey has provided seamless customer service, warehousing, fulfillment, and mail processing support to the association and government sectors since 1988. By anticipating and responding to client needs, our company has grown throughout the years to a staff of more than 180 full-time employees. Our state-of-the art warehouses and offices occupy 250,000 square feet of space. Strategically located halfway between Washington, DC, and Baltimore, MD, BrightKey offers easy access for local clients as well as our out-of-area and international clients.
Our "can-do" approach to project management has earned us the reputation as a top leader in the support services arena. Comprised of professionals with years of experience, our management and customer service teams consistently provide our clients with the highest level of knowledge available in the industry.
We feel that our staff members are our most valuable assets, and we provide continuous career development training in the areas of technology, management techniques, and customer service enhancements. Our policy of promotion from within allows our staff members the opportunity to grow with BrightKey and better serve our clients.
BrightKey services range from full-service membership and publications programs to mail processing projects. In order to accommodate the varied and unique needs of each program, BrightKey continually reviews and updates its technology in order to provide the most efficient services available. BrightKey offers a customized TIMSSTM system for many of our support programs, as well as the option of complete data entry and order processing utilizing our clients’ business management systems.
BrightKey has helped hundreds of organizations exceed their goals throughout the years, saving them valuable time and financial resources. For more information on cost efficient outsourcing solutions, click here to contact BrightKey.
We look forward to being your partner!
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