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President's Message

As the bells ring in another new year, there is much to celebrate here at BrightKey. We are reminded that our company is embarking on its fourth decade in 2019. Even more significant is the fact we continue to expand the services we offer, have been honored to deepen current relationships, and have been awarded the privilege of serving new clients such as LoanCare, International Society of Arboriculture (ISA), and many others.

We’re beginning 2019 with a host of new tools and resources for clients in the association, commercial, and government sectors, including:

  • A robust Mitel telecommunication system offering many new capabilities
  • Enhanced call-tracking statistics via our new Noetica system
  • A new accounting system for automated timesheet processing and cloud reporting
  • New M-Files document management solutions featuring financial records archiving, mail scanning and email forwarding, key word indexing, and tracking/recording of all document changes
  • Establishing a new mail screening and processing facility just outside New York City
Yes, we are extremely proud of our legacy and accomplishments. But we also know the best is yet to come.

Benjamin Franklin once said, “You will find the key to success under the alarm clock.”

As we start each day, we rely on the power of YES to inspire us to do more, deliver more, and add more value. After all, that’s why we’re here. We know our clients set their sights high. In many cases, time is of the essence. And we want to be their key to success— today and tomorrow. After all, who doesn’t want their day to begin with a YES to even the toughest request or challenge?

That’s why YES continues to inspire everything we do here at BrightKey. Here’s hoping that when your alarm clock marks the beginning of the new day, you’ll know we’re right here with you to help unlock the door to success.


All the best,

Rita Hope Counts
Brightkey President & CEO

"To say yes, you have to sweat and roll up your sleeves and plunge both hands into life up to the elbows."
      - Jean Anouilh