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BrightKey is prepared for the USPS Move Update

by User Not Found | 13 Oct 2008
USPS Move Update tightens requirements for presorted First Class and Standard bulk mail.
BrightKey is prepared for the USPS Move Update - Oct 13, 2008

In an effort to ensure maximum mail piece deliverability, increase system wide efficiencies, and manage costs, the United States Postal Service will be implementing stricter regulations for presorted First Class or Standard Mail bulk mailings through the Move Update initiative. 

 Move Update standards provide ways for mailers to reduce the number of mail pieces that require forwarding or return through the periodic matching of a mailer’s address records with customer-filed change of address orders. 

 BrightKey is prepared to assist clients with taking control of data that is used for bulk mailings to ensure compliance with the Move Update mailing guidelines through the following solutions:

 NCOA Processing:  For those clients who prefer to have their data run against a USPS approved change of address database prior to the processing of each bulk mailing, BrightKey will perform this service and produce the necessary certification to ensure that all mailings are 100% Move Update compliant. 

 Ancillary Service Endorsement:  Mailers can meet Move Update requirements for presorted First Class Mail service or Standard Mail service by using the following endorsements to update addresses:

  • Return Service Requested (the USPS returns UAA mail pieces with a new address or the reason for non-delivery at no charge.)
  • Temp-Return Service Requested (First-Class Mail only; the USPS forwards the mail piece at no charge but does not provide a separate notice of a new temporary change of address (COA)).
  • Address Service Requested (varies by time period, see table below)

For these months…

the USPS will…

and your fee is…

1- 12 months

forward the mail



provide a separate hardcopy notice of new address

$0.75 address correction fee

13 – 18 months

return the mail with a new address attached


More than 18 months or undeliverable

return the mail with the reason for non-delivery attached.


Through the use of BrightKey’s ink jet capabilities, Ancillary Service Endorsements may be completed on almost any mail piece that moves through the BrightKey Mail Processing Center.

For more information on the Move Update regulations, compliance, services and fees, visit, click and download more Move Update information below, or contact BrightKey today.

May 2009 BrightKey Notes

  • For more than a decade, BrightKey has provided unparalleled service...

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    James Gaskin
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    "I’m very pleased with the service that BrightKey provides here at Office Depot. The smooth and productive transition to BrightKey was impressive. But I can’t say enough about BrightKey’s staff, to the degree of quality service they provide to our 2000+ Office Depot associates here on campus as well as around the globe."

    Dusty Driller
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  • I find the BrightKey staff to be some of the hardest workers...

    "I find the BrightKey staff to be some of the hardest workers on our team. What sets them apart is their client focus and their high customer service standards. They continuously seek feedback, and I know I can turn to them to take on any task or challenge."

    Jeff Hoerster
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  • In today’s competitive world, great customer service is must...

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  • Outsourcing our call center to BrightKey has been one of the best decisions...

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