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Sally Pfabe Promoted to VP of Business Development

by BrightKey | 11 Jul 2018
ANNAPOLIS, MD (June 04) - BrightKey is pleased to announce the promotion of Sally Pfabe to Vice President of Business Development.
Sally Pfabe, CMDSS, EMCM, MDC, joined us as Director of Corporate Communications and had the task of taking over our contract files, which she whipped into shape. She then moved into writing proposals 100% of the time as the Director of Government Solutions and really shined brightly. Then, as Senior Director of Proposal Management, she found her stride in outreach and public speaking while continuing to lead our proposal team. Sally's presentations with MAILCOM and other organizations have given BrightKey a thought leadership platform, educating audiences on the benefits of what we do.
"BrightKey's culture of confidence has allowed me to grow, even within the same position, and take chances to discover new opportunities. It's an honor to now take a leadership role with our very talented team," says Sally Pfabe. 
In her new role as Vice President of Business Development, Sally will work with BrightKey's business development and marketing teams to expand the company's strategic focus. She will also be integral to the development of BrightKey's new and growing Records Management Division, which delivers tailored solutions from simple document digitization to complete digital workflow programs.
"One of my favorite things to see is the growth of our employees, who we value as members of the BrightKey family," says Rita Hope Counts, President & CEO. "Sally's path over the last 19 years is a great example of what we want to foster in every member of our team. Fulfilled employees who are constantly honing their strengths in turn provide our clients with the highest level of service, which will always be BrightKey's ultimate goal."
Contact Rita Hope Counts at or Sally Pfabe at 
About BrightKey
Founded in 1988, BrightKey is a leading outsourced services and support company, providing a full range of services including call center and outbound telemarketing, warehousing and fulfillment, onsite mailroom, mail processing, strategic marketing, and more. Our clients and partners include associations and other nonprofits, government, and corporations. With headquarters in Annapolis, MD, and more than 500 professionals nationwide, BrightKey applies best practices and a commitment to help clients and partners improve back-office efficiencies, provide exemplary client service, and deliver excellent customer and member experiences. For more information, visit
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