Solid Infrastructure Support through IT
BrightKey’s Information Technology Department uses a variety of systems and software to develop the best solutions for each client’s needs. Our IT team creates customized systems for all client programs and manages the integration and movement of data between systems, with solutions ranging from our Warehouse Logistics Systems for inventory and order fulfillment tracking, to full turnkey systems that manage publications, merchandise, subscriptions, membership, fundraising, and meeting registration.
BrightKey’s approach to IT offers flexibility and scalability.
Our technology capabilities lead the industry in managing full-service projects for our clients. Whether we access your system or employ our in-house business management system, BrightKey offers powerful, customized technology expertise for all of your needs. Each system keeps in mind the client’s unique specifications for order processing, data maintenance, reporting, and future goals.
In addition to offering our own Personify system and working with a variety of client proprietary systems, BrightKey has deep experience with ASI iMIS, Avectra™ netFORUM, Aptify®, Microsoft Dynamics CRM, and more.
BrightKey can work directly in your in-house business management system.
Your dedicated BrightKey call center or telemarketing team can access your software via a secure Internet connection and enter data directly into your system. You benefit from faster project start-ups, streamlined data entry and processing, and real-time reporting.
For clients that require a software system, BrightKey utilizes Personify.
BrightKey will program a Personify system based on your
specific requirements. The Personify solution will capture all the information you need for each record, while allowing for accurate and efficient order entry processing. You can request modules for publications, subscriptions, membership, meeting registration, fundraising, and telemarketing programs. Our programmers will develop a seamless e-business site to interact with your BrightKey database for real-time inventory statistics and order processing.
BrightKey’s Warehouse Logistics System provides seamless data entry into your system.
Pick, pack, and ship projects and programs that require data entry into the client’s system use BrightKey’s Warehouse Logistics System (WLS) for inventory maintenance and order fulfillment. Built in Microsoft .NET, the WLS has automatic updates by the manifest system for shipment confirmation, including quantity shipped, date shipped, and tracking number. This information can be transferred for integration with an organization’s in-house system.
Personalization systems provide effective member and customer communication
For programs requiring complex personalization of renewals, cards, letters, certificates, and other materials, BrightKey develops automated systems to take best advantage of your customer and member data.
BrightKey understands that accurate reporting is essential to your organization.
Our business development team develops reports according to your specific requirements. You get visibility into the data you need to support effective program management and oversight, as well as informed decision-making. BrightKey allows you to choose any combination of reporting formats, including hard copy, PDFs, or online access.