Meeting & Conference Support
Professional, effective meeting preparation is the key to a successful event for both your organization and your meeting attendees. By providing behind-the-scenes as well as on-site meeting support services, BrightKey frees you up to concentrate on meeting content, events, networking, and association growth.
Conference registration: Dedicated inbound customer service professionals (CSPs) answer prospective attendee inquiries and process registrations directly within your meeting software or within BrightKey’s Personify system. In addition to phone, BrightKey processes registration requests via email, mail, and fax. Our Strategic Outreach team can contact past attendees and members as a reminder or to register them on the spot; in the process, they can obtain valuable marketing information regarding value perception and suggestions for improvements.
Materials preparation: Conference preparation services include everything from pre-conference mailings and meeting materials, to badge and certificate personalization. We are experienced in the meticulous organization and secure packaging of conference materials and publications for safe delivery. We use proven tracking techniques to facilitate the on-time arrival of materials. Return shipments are quickly processed and placed back into inventory for use in fulfillment activities.
On-site staffing: Rather than using a temporary staffing firm, use a dedicated BrightKey team for on-site registration processing or to staff your information booth or bookstore.